We started slowly with one care home, to trial the system. To be honest, we did not expect much, but with two homes in CQC special measures we needed to find a way to better manage and improve care and critically, to be able to quantifiable prove our improvement . . . we, and our family clients, can now monitor activities and therapy as its provided . . . we now use ReMe as a client acquisition tool; when families see how they’ll be updated and get involved from a distance, its reassuring . . . and the CQC have now evidence of our provision of better person centred care . . . they loved it, we love it, everybody’s a winner!
Op. Director, care home group, Surrey & Sussex, with 15+ homes, day care centres and nursing care